is active in the selling of new-technology mechanisms and computer software applications sector, as well as in the client’s constant support upon these applications.
PROSET is active in the selling of new-technology mechanisms and computer software applications sector, as well as in the client’s constant support upon these applications.
Its headquarters are in Thessaloniki, in brand new facilities, which carry an excellent -upgraded to the latest technology- equipment.
It maintains a flexible shape, of highly trained personnel, with almost 2 decades experience in the field.
It consists of the departments of sales, software support, technical support, and last but not least, the administrative department which co-ordinates all of them.
It daily serves, either through the telephone/internet or by personal, on the spot visits, a wide client list spread all around Greece.
Objectives – Mission
PROSET’s objective, is the total coverage of the client’s needs, not only by the provision of the most suitable mechanisms and computer software applications which are required for the Organization or the Firm’s proper management, but byoverseeing the uninterrupted operation and function of these applications as well, in a continuous base.
The constant research for innovative programs and new-technology mechanisms that apply to the client’s processes, together with technical interventions and equipment upgrade –whenever needed- ensures the perfect co-operation between hardware and software, thus achieving the best possible performance of its computer systems.
As well as, the continuous search of ways for improving the methods in the support field, either towards the response speed to any problem or to the flexibility and the efficiency of the intervention, has become our main purpose, which undoubtedly leads to better customer service.
The work of each one of us, consumes many hours of our day. For this reason alone, it has to be as pleasant as possible.
We are particularly satisfied that the people who constitute the personnel of our company, are tied together as a family, always willing to help one the other.
We consider that smiley faces around us, incline towards a happy atmosphere which qualifies creative work – as a physical consequence,this is transmitted to our clients, forming the appropriate conditions for an excellent co-operation.
We encourage our staff towards creativity, while we allow unrestricted freedom in their work and their way of handling their accounts. And of course the personal and friendly contact they maintain with our clients, either by phone by meeting in person, is highly appreciated by everyone. Our main assumption sums up to the phrase “Pleasant working environment = efficient and properly carried out work”.